Organizational leaders have been navigating uncertain times for over a year, and many changes have occurred at an accelerated pace. As a result, leaders need to evaluate their abilities, preferences, and perspectives to continue to successfully lead their organizations through this new era of uncertainty and constant flux.
Chamber of Commerce organizations can play a pivotal role in preparing leaders to navigate the challenges of today and tomorrow by “refreshing” their leadership programs curriculums. If the format, delivery, and content have not been “refreshed” within the last two years, the program may not be relevant.
Think back to when your leadership program was initially created. What was the purpose? What were the needs of the community?
Now fast-forward to today and ask yourself:
- Is the purpose still relevant and meaningful?
- Are the needs of the community the same?
- Are we preparing leaders to be able to lead the challenges being presented today AND in the future?
- Are we delivering content in a way that appeals to all generations?
- Is the format relevant for how younger professionals learn?
In regards to content, if you’re following the trends mentioned in the popular leadership books, such as servant leadership, authentic leadership, etc., you may need a refresh. The pace of change is faster than the time needed for researchers to collect data and publish their strategies in a book or even record a podcast, so relying on current periodical publications from reliable sources may be your best resource. Having compiled the latest literature, here are a few key content components that should be included in leadership programs to best prepare your community leaders for today and tomorrow.
Leaders need to be aware of their intentions, biases, and blind spots. This can be done by utilizing reliable assessment tools with follow-up reflection exercises.
Current research has identified high emotional intelligence as one of the top qualities needed for leadership success. Leaders need to be able to (1) recognize their own emotions, (2) recognize the emotions of others, and (3) utilize emotions constructively to navigate challenges. Attributes such as emotional expression, resiliency, and empathy are critical for future success.
Diversity Appreciation & Leverage
The workplace is more diverse then ever and leaders need to recognize the importance of diversity and identify ways to leverage diversity for organizational success. And remember, diversity includes many areas such as age, gender, ethnicity, cultural background, political views, and disabilities to name a few.
Enhanced Communication Skills
Due to the diversity present in the workplace, leaders need to enhance their communication skills as it relates to styles and mediums and enhance their ability to communicate with transparency and compassion.
Innovation is a must to survive in this fast-paced, ever-changing world. The younger generations expect innovation, and leaders need to be able to inspire innovation and create cultures that embrace and support innovative thinking.
Advanced Decision-Making Skills
Leaders are increasingly faced with the challenge to make decisions faster and with less information. They are encouraged to not rely on “gut” because after all, “gut” is based on previous experience and previous experience may not be relevant to today’s environments. Leaders to need identify ways to better utilize data in combination with “gut” to make better informed decisions.
And the list of attributes continues to grow…
To quote the famous cliché, “the only thing constant is change,” and leadership programs are not an exception. The curriculum should be fluid, dynamic, relevant, and constantly changing if you want to best prepare current and future leaders.
Dr. Furman is a professor and “practicing academic” at the James M. Hull College of Business at Augusta University. She is also the founder and owner of Career Potential, LLC, and provides consulting, coaching, and training.. She utilizes her research and subject-matter expertise related to generational diversity, unconscious bias, career and leadership development, and emotional intelligence to have a positive, practical impact on organizations and individuals alike.